Customer Service Officer Polish - German - English
Customer Service Officer Polish - German - English
tijdelijke job met optie vast
Hasselt
voltijds
330641
Do you speak Polish, German, and English?
Do you enjoy helping people and gain energy from phone-based customer contact and administrative tasks? In this Customer Service Representative role, you will support customers who need assistance when their vehicle breaks down. You ensure clear communication and provide fast, effective solutions.
As a Customer Service Representative, you will work Monday to Friday in rotating shifts between 7:00 AM and 10:00 PM.
- Answer phone calls and emails from customers and partners.
- Collect and verify information.
- Provide technical support and maintain contact with repair workshops.
- Keep customers and all involved parties informed in a timely manner.
- Follow up on agreements and ensure all information is correctly processed in the customer file.
Wij bieden
A gross salary starting from €2,500 per month, supplemented with:
- Meal vouchers
- 12 additional leave (ADV) days
- After the temporary employment period: group insurance and hospitalization insurance
- A 3-month training program upon joining (8:00 AM – 4:30 PM)
- After training: shifts between 7:00 AM and 10:00 PM with a 30-minute break
- A small team environment with direct support
- A varied role with plenty of customer interaction
Wij vragen
- You speak and write Polish, German, and English fluently to assist our customers effectively.
- You are comfortable working with computer systems and can multitask.
- You have strong communication skills and can handle phone calls and emails professionally.
- You are solution-oriented and always strive to provide the best support to customers.
Het bedrijf
Our client helps drivers and transport companies get their vehicles back on the road quickly in the event of a breakdown or mechanical issue. You will work in a small team where communication is direct and straightforward. The organization operates internationally, and you will interact daily with a wide variety of people and profiles. The company is located in Hasselt.
Hoe werkt solliciteren via PROMAN?
- Stap 1
- Op basis van je online sollicitatie bepalen we of je past bij onze opdrachtgever en de vacature.
- Stap 2
- Is er een match? Dan nodigen we je uit voor een gesprek en leren we elkaar beter kennen.
- Stap 3
- Zet je schrap! We stellen je voor aan de opdrachtgever. Klikt het ook daar, dan verneem je binnen de kortste keren wanneer jij kunt starten.